Service Agreement
This service agreement summarizes ReadyOps' standard work request process and service expectations.
Work authorization
By submitting a request, the customer asks ReadyOps to review the property details and determine the appropriate next step. ReadyOps may request additional information before scheduling.
Customer responsibilities
- Provide accurate address and unit details
- Confirm lawful authority to request work
- Provide safe and clear access
- Provide tenant and pet notes for occupied units
- Review quote or next step before expanded work proceeds
ReadyOps responsibilities
- Review the request
- Confirm service-area fit and next step
- Flag trade items when noticed
- Provide closeout notes when work is completed